Delete your account
This page explains how to request the deletion of a Reparar.com account — the pt.reparar.com website and the Reparar mobile apps — and what happens to your data. The service is provided by InvulgarOpção, Unipessoal, Lda (tax number 518672719).
1. How to request deletion
- Sign in at pt.reparar.com or in the app.
- On the website: Settings → Data and privacy → Delete account. In the app: Profile → Data and privacy → Delete account.
- We email you a confirmation link. Open it to confirm the request.
- The account is deleted 7 days after you confirm. Until then it works as usual, and you can cancel the deletion in the same place, under Data and privacy.
If you have an active subscription or work still in progress, the page tells you what to settle before you can delete the account.
2. What is deleted
- Your name, email, phone number and password;
- The links to Telegram, WhatsApp and the app on your phone;
- Your notifications and preferences;
- For a professional, the public profile stops appearing in the directory.
3. What is kept, without your name
- The history of requests and jobs, which professionals need for warranties;
- Issued invoices, for as long as the law requires them to be kept.
More detail in the Privacy Policy.
4. Cannot sign in?
If you cannot sign in, write to [email protected] from the account's email address asking for deletion. We confirm your identity before deleting the account and reply within one month.
